Terms of Service

The Buyer’s acceptance of goods shall constitute acceptance of these terms and conditions. Terms or provisions of Buyer’s order that are inconsistent with or in addition to Butcher’s Dog’ terms and conditions shall not be binding unless accepted in writing by Butcher’s Dog. Butcher’s Dog’ failure to object to any provision contained in a communication from Buyer shall not be a waiver of these terms and conditions. If any terms or conditions of sale are declared by an arbitrator, or court or other body having jurisdiction, to be invalid or unenforceable, the remaining terms and provisions shall remain in full force and effect. This transaction shall be governed by the laws of the province of Alberta, Canada.

Delivery and Risk of Loss

Domestic delivery will be provided only within the delivery area serviced by Butcher’s Dog’s delivery partner. Title and risk of loss shall pass to Buyer when products are paid for in full unless otherwise agreed to in writing by Butcher’s Dog. No order is assignable without Butcher’s Dog’s prior written approval.


100% of the subscription amount is due in Canadian Dollars on the day of the agreed-upon recurring payment cycle, unless otherwise stated in writing by Butcher’s Dog. Butcher’s Dog may modify payment terms if, in its sole opinion, the payment record or financial condition of Buyer warrants. Failure to ensure a completed payment on the customer’s behalf will cancel the deliver agreement and may render the subscription agreement null and void unless promptly resolved.


Orders can be cancelled with one week’s prior notice provided to Butcher’s Dog.

Excusable Delays

Butcher’s Dog shall not be liable for non-delivery or delay in performance when such delay is directly or indirectly caused by, or in any manner arises from, delay or failure to deliver by Butcher’s Dog’ suppliers, fires, floods, accidents, labour shortages, supply shortages, riots, war, governmental interference or embargoes, strikes or shortage of labor, or other causes (whether or not similar to those specified) beyond its control. Delivery shall be deemed suspended so long as such causes delay performance and will resume as soon as possible. Butcher’s Dog agrees to make, and Buyer will accept, deliveries at a reasonable time after remedy of such causes.

Product Changes

Butcher’s Dog and its suppliers reserve the right to change or substitute product ingredients due to shortages or seasonal availability. We will, of course do our best to keep customers fully informed of any such changes, and will not compromise nutrition or food quality.